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5.0 (10 Reviews)
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Service Description

Welcome to Amy Call Inc.- One-stop destination for Full Stack Web development, UI/UX design, and Quality customer support. With 8 years of industry experience, our professional team of 27 expert & 10 are newbie is prepared to bring your vision to life with excellence. We are committed to fulfill your expectations. Let’s set out on an innovative journey together to help your business reach new heights.

Are you running a ecommerce store and looking professional 24/7 customer support to ensure seamless shopping experiences for your customers? We are here to offer you expert guideline as your dedicated Shopify Ecommerce Customer Support Representative on Punoma.

With 8 years of experience in e-commerce and a deep understanding of the Shopify & other ecommerce platform, we specialize in providing top-tier support services:

  1. Email Support: Swift and professional responses to customer inquiries and concerns via email, utilizing industry-leading platforms such as Freshdesk, Zendesk, or Gorgias to ensure efficient ticket management and resolution.
  2. Chat Support: Real-time assistance and guidance through live chat support, using platforms like Intercom, LiveChat, Tidio.
  3. Social Media Support: Proactive engagement and support on social media platforms, including Facebook,Twitter,Tiktok & Instagram.
  4. Order Management: Efficient handling of order inquiries, tracking, cancellations, and refunds across email, and chat.

If you are still have any questions about anything then simply drop a message and let’s have a discussion.

10 Reviews

5.0
10 ratings
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  1. Jonathan Lees
    5.0
    May 19, 2024

    Amy is quite remarkable! Very meticulous and professional.

  2. Alex Haviland
    5.0
    June 17, 2024

    Fantastic as usual

  3. Lucas Brownbill
    5.0
    June 24, 2024

    In his area of expertise, Amy is an expert. She understood what I wanted for my social media profiles and is really patient. She is someone I would suggest to anyone in need of social media assistance. I’ll use it again in the future. Once again, thank you.

  4. Jackson Hargraves
    5.0
    June 27, 2024

    Amy was a delight to work with as a customer service professional for our business, and we are really happy with the way she performed. She has constantly shown a high level of accountability and commitment to her job. Her superb communication skills and professionalism have really improved our customer service experience. Amy constantly goes above and beyond to make sure our customers are taken care of, and she is very responsive. Her proactive demeanor and adeptness in managing queries render her a priceless addition to our group. We strongly advise

  5. Lola Chumleigh
    5.0
    June 27, 2024

    Quick to respond and open to suggestions. Creativity is valued!

  6. Finn McLaren
    5.0
    June 29, 2024

    Excellent, responsive, and kind seller; highly recommended. Salutations.

  7. Kayla Leggo
    5.0
    July 19, 2024

    Very professional and helpful service I am really grateful for it

  8. Imogen Judd
    5.0
    July 21, 2024

    Amy was a pleasure to deal with; she was highly diligent and gave her all to her job.

  9. Abigail Wright
    5.0
    August 2, 2024

    Excellent assistance! Amy gave me excellent customer service, attending to all of my needs in a timely and kind manner. Her knowledge made handling customer service at my shop easy and pleasurable. She is strictly advised, and I will collaborate with her once again in the future.

  10. Alica Walter
    5.0
    August 4, 2024

    Fantastic experience. I am extremely satisfied with the correspondence and outcomes! Strongly suggest!

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